At Farmiotech, we strive to ensure our customers are completely satisfied with their purchases. If you are not fully satisfied with your order, please review our return policy below.

1. Eligibility for Returns

1.1 Return Window: You may return most items within [Insert Time Frame] days of receiving your order for a full refund or exchange.

1.2 Condition of Items: To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them. Items that have been opened, used, or altered are not eligible for return.

1.3 Non-Returnable Items: Certain items are non-returnable, including:

• [Insert specific non-returnable items, if any, e.g., personalized products, opened health and safety products]

2. Return Process

2.1 Request a Return: To initiate a return, please contact our customer service team at [Insert Contact Email] or call us at [Insert Phone Number]. Provide your order number and the reason for the return.

2.2 Return Shipping: Customers are responsible for the cost of return shipping unless the item is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for returns over [Insert Amount].

2.3 Return Address: Once your return is approved, we will provide you with a return shipping address.

3. Refunds

3.1 Processing Refunds: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Insert Time Frame] days.

3.2 Partial Refunds: In some cases, we may issue a partial refund if the item is not in its original condition, is damaged, or is missing parts for reasons not due to our error.

4. Exchanges

4.1 Exchanging Items: If you need to exchange an item for a different size, color, or product, please follow the return process above and place a new order for the desired item. We will process your return as stated in the policy.

5. Damaged or Defective Items

5.1 Reporting Damages: If you receive a damaged or defective item, please contact us within 14 days of receipt with a description and photo of the issue. We will arrange for a replacement or refund as appropriate.